Privacy Policy

1.1 At 99fold (https://www.99foldai.com) I'm committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information.

1.5 By accessing our services, you agree to the practices described in this Privacy Policy.

1.6 In this policy, "I", "me", "we", "us" and "our" refer to my agency 99fold. For more information about us, see Section 18.

2.1 In this Section 2 we have set out: (a) the general categories of personal data that we may process; (b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data; (c) the purposes for which we may process personal data; and (d) the legal bases of the processing.

2.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, time zone, device type, referral source, length of visit, page views, session durations, clickstream data, and website navigation paths. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process your account data ("account data"). The account data may include your name, email address, phone number, company name, job title, login credentials, billing details, payment method, and subscription preferences. The legal basis for this processing is consent.

2.4 We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The legal basis for this processing is consent.

2.5 We may process data relating to your use of our SaaS and automation services ("client data"). The client data may include workflow data, project files, CRM/API access tokens, and automation use cases. The legal basis for this processing is the performance of a contract between you and us.

2.6 We may process information that you post for publication on our website or through our services ("publication data"). The legal basis for this processing is consent.

2.7 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The legal basis for this processing is consent.

2.8 We may process information you share during customer service interactions ("support data"). The legal basis for this processing is the performance of a contract between you and us and/or our legitimate interests in maintaining service quality.

2.9 We may process information relating to transactions, including purchases of goods and services ("transaction data"). The legal basis for this processing is the performance of a contract between you and us.

2.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The legal basis for this processing is consent.

2.11 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.12 We may process any of your personal data identified in this policy where necessary to detect and prevent fraud, abuse, or security threats. The legal basis for this processing is our legitimate interests.

2.13 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims. The legal basis for this processing is our legitimate interests.

2.14 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests.

2.15 In addition to the specific purposes set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.16 Please do not supply any other person's personal data to us, unless we prompt you to do so.

3.1 We do not sell your personal data.

3.2 We may disclose your personal data to any member of our group of companies insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.3 We may disclose your personal data to vetted third-party service providers, including payment processors, hosting providers, analytics tools, and workflow automation platforms (such as n8n), only under strict data protection agreements.

3.4 Where you explicitly authorise it, we may share or connect your data with third-party client integrations (for example, Slack, Google Sheets, Notion, or Trello) for the purpose of delivering automation and workflow services.

3.5 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.

3.6 Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments and refunding such payments.

3.7 In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will provide notice before your personal data becomes subject to a different privacy policy.

3.8 In addition to the specific disclosures set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.1 We are based in Georgia. If you are located outside of Georgia, your information may be processed in other countries where we or our partners and service providers operate, including the United States.

4.2 Where applicable, transfers will be protected by appropriate safeguards, namely the use of standard data protection (contractual) clauses adopted or approved by the relevant authority.

4.3 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes, including to provide services to you, fulfil contractual or legal obligations, or resolve disputes or enforce policies.

5.2 We will retain your personal data for a minimum period of 2 years following collection.

5.3 Upon request, we will delete or anonymise your data, subject to regulatory exceptions and the other provisions of this Section 5.

5.4 Notwithstanding the above, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6.1 We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data, including:

• end-to-end encryption for sensitive data;
• role-based access controls;
• secure cloud infrastructure (e.g., AWS, Google Cloud); and
• regular security audits and penetration testing.

6.2 We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

6.3 Data transmitted between your web browser and our web server will be protected using encryption technology.

6.4 You acknowledge that the transmission of unencrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 If material changes occur, we will notify you via email or a notice on our website. Continued use of our services indicates acceptance of the updated policy.

8.1 Your principal rights under applicable data protection law (e.g., GDPR for EU users, CCPA for California residents) are:

• the right to access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability;
• the right to complain to a supervisory authority; and
• the right to withdraw consent.

8.2 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. The first copy will be provided free of charge.

8.3 In some circumstances you have the right to the erasure of your personal data without undue delay, including where: the personal data are no longer necessary; you withdraw consent; or the data has been unlawfully processed.

8.4 You have the right to object to our processing of your personal data for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.

8.5 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.6 You may exercise any of your rights in relation to your personal data by written notice to us at hello@99foldai.com.

9.1 Our website includes hyperlinks to, and details of, third party websites.

9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties. Please review their privacy policies before submitting any data.

10.1 Our website and services are targeted at persons over the age of 18. We do not knowingly collect personal data from minors.

10.2 If we have reason to believe that we hold personal data of a person under that age in our databases, we will take steps to delete that personal data promptly.

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.2 Cookies may be either "persistent" cookies or "session" cookies. Persistent cookies remain valid until their set expiry date unless deleted; session cookies expire at the end of the user session.

12.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13.1 We use cookies for the following purposes:

• authentication and session management;
• status and login detection;
• personalisation of website preferences;
• security measures to protect user accounts;
• analysis of site traffic and usage trends; and
• marketing campaigns (with your consent).

14.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

14.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

15.1 Most browsers allow you to refuse to accept cookies and to delete cookies. You can manage your preferences through our cookie consent banner or your browser settings.

15.2 Blocking all cookies will have a negative impact upon the usability of many websites.

16.1 This website is owned and operated by 99fold.

16.2 Registered at: Gldani District, Gldani massiv, Micro/District III, Building 80, Entrance 1, Floor 2, Apartment N4, Tbilisi, 0167, Georgia.

16.3 For any questions or concerns regarding this Privacy Policy, or to exercise any of your rights, contact us at hello@99foldai.com.